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TimeTiger 64-bit Compatibility Notes

TimeTiger 64-bit provides exactly the same user experience as TimeTiger 32-bit, with the ability to take advantage of more of your server's available memory and improved performance for large TimeTiger deployments. TimeTiger 64-bit is compatible with all current 64-bit versions of Microsoft Windows and can be upgraded directly overtop of an existing TimeTiger 32-bit installation.

This document applies to TimeTiger 2 On-Premises customers only. TimeTiger Online is a fully hosted solution and these considerations do not apply.

Do you need TimeTiger 64-bit?

New TimeTiger 2 On-Premises deployments should favor TimeTiger 64-bit unless you require compatibility with Microsoft Access (see below). Existing deployments should consider upgrading to TimeTiger 64-bit if you have over 500 users and are running TimeTiger on a server with over 4 GB free RAM.

Is there a cost to upgrade?

There is no cost to upgrade to holders of a valid TimeTiger support subscription. You can renew your subscription if it is no longer current.

Is it possible to downgrade TimeTiger 64-bit to TimeTiger 32-bit?

Yes, by fully uninstalling TimeTiger 64-bit and installing TimeTiger 32-bit you can downgrade your TimeTiger deployment. You will be able to connect to the same TimeTiger database without modification.

How to tell whether you are running TimeTiger 32-bit or 64-bit

In TimeTiger Explorer > Help > About TimeTiger you will see the exact TimeTiger version number and architecture (32-bit or 64-bit) near the top of the page, underneath the TimeTiger logo.

Installation location

For legacy and compatibility reasons both TimeTiger 32-bit and 64-bit are installed into the c:\Program Files (x86) folder on Microsoft Windows servers. Future versions of TimeTiger 64-bit will be installed into the c:\Program Files folder.

Microsoft Access Compatibility

Microsoft's 64-bit Access Database Engine must be installed on your TimeTiger server if you are connecting to a Microsoft Access-format TimeTiger database. Windows does not ship with this engine installed by default. You can install it using one of the following methods:

  1. Install Microsoft Office 64-bit (2010 or more recent). This will automatically install the 64-bit Microsoft Access Database Engine. Note that Microsoft Office 64-bit cannot be installed on a computer that already has Microsoft Office 32-bit.

  2. Directly download and install AccessDatabaseEngine_X64.exe, part of the Microsoft Access Database Engine 2010 Redistributable bundle. You will need to uninstall any prior installation of Microsoft Office 32-bit in order to be able to install this file. After successfully installing the 64-bit Access Database Engine you can re-install either the 32-bit or 64-bit version of Microsoft Office.

Prior to following these steps consider taking this opportunity to migrate your database to the (free) Microsoft SQL Server Express Edition instead. We can help with this.


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