Support Resources

"Thanks again. You provide, without any doubt, the best customer support for any application I have ever had to deal with."

- Tupper Patnode, General Manager, Covalar Design.

Have a question about TimeTiger? Use this page to pick the best resource to help you.

Frequently Asked Questions

Many of the most commonly asked questions about installing and using TimeTiger are answered on our TimeTiger 1 FAQ and TimeTiger 2 FAQ pages.

Existing Customers

If you are an existing TimeTiger client and hold a valid Support Subscription you are entitled to unlimited telephone and e-mail support. Call us at +1 (800) 300-6076 or e-mail support@indigo1.com and we'll do whatever we can to help.

Unsure about the status of your Support Subscription? E-mail us and we will be happy to check. You can renew your support subscription online.

Our TimeTiger 1 Support Policy and TimeTiger 2 Support Policy are available for your review.

Pre-sales Support

If you are in the process of evaluating TimeTiger and have a question about how to best implement the system at your organization, or would like to discuss your specific time tracking needs, we want to hear from you. Call us at +1 (800) 300-6076 or e-mail sales@indigo1.com.


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GET HELP

    Renew Support Subscription
    Consulting Services
    TimeTiger 2
        FAQ
        Download TimeTiger 2
        Documentation
            System Requirements
            Technical Overview
            Installation Guide
            Reference Guide
            SDK
    TimeTiger 1
        FAQ
        Download TimeTiger 1
        Documentation
            Installation Guide
            User Guide
            Database corruption
        Upgrade instructions
            Upgrade your auth. key

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