This page contains information pertaining to TimeTiger On-Premises, which is no longer available for sale to new customers. This information will be removed on 2021-06-30
Yes, TimeTiger 2 seamlessly imports both Microsoft Access and SQL Server TimeTiger databases in TimeTiger 1.8 format. If you have an older version of TimeTiger, you should upgrade to TimeTiger 1.8 (at no charge).
TimeTiger 2 On-Premises can import your TimeTiger 1.8 data in the Setup and Configuration options. For TimeTiger 2 Online deployments, where Indigo hosts your TimeTiger application and database, please arrange for us to import your existing TimeTiger 1.8 database by contacting Technical Support.Back to top
TimeTiger currently allows users to log in using French or English (once the French language has been activated through the Setup & Configuration console). We are planning to include other language support in the coming months.
TimeTiger supports individual language selection by user. One user can log in using English while another can connect to the same database in French. We are investigating support for other languages as well, and our decisions in this area will be driven by customer demand. If your language isn't included in TimeTiger, let us know.Back to top
These instructions apply to Windows XP but can be easily adapted to work with other versions of Windows. Please let us know if you need some help.
Restart Windows to confirm that the login window pops up for you.Back to top
As a TimeTiger customer you will continue to receive world-class support services at an exceptional value. Maintain a current annual support subscription with us and receive unlimited telephone and e-mail support as well as all updates to TimeTiger at no charge.Back to top
The complete set of upgrade/downgrade options is detailed in the following table.
|TimeTiger 1.8||TimeTiger 2 Online||Your upgrade is free. Your existing TimeTiger 1.8 Support Subscription, if any, is converted into an equivalent number of months of no charge TimeTiger 2 Online hosting. If you do not have an existing support subscription, you may still be eligible for up to 6 months of free service.|
|TimeTiger 1.8||TimeTiger 2 On-Premises||Your upgrade is free. Your existing TimeTiger 1.8 Support Subscription, if any, is converted into an equivalent number of months of TimeTiger 2 Support Subscription. If you do not have a current Support Subscription, you will need to purchase one in order to be eligible for support and future upgrades and patches.|
|TimeTiger 2 Online||TimeTiger 2 On-Premises||Your upgrade is free, but you must purchase a 12 month TimeTiger Support Subscription prior to your upgrade. If you have any months of pre-paid hosting remaining, they will be converted to an equivalent number of months of TimeTiger 2 Support Subscription and count towards the 12 month requirement.|
If the server on which you have installed TimeTiger has an underscore ("_") in its name and you are attempting to use Internet Explorer to log into TimeTiger, you will need to change the server name. In 2005 Microsoft released a security patch to Internet Explorer that prevents session information from being stored when the server name includes an underscore. TimeTiger depends on storing session state in order to process logins. A temporary workaround is to use the machine's direct IP address rather than its name when connecting to it (e.g. http://192.168.1.1/setup rather than http://my_server/setup).Back to top
Your organization may actually have a specific restriction that can be overcome with TimeTiger 2. For example:
If you do not want to license a web application server like Microsoft IIS: TimeTiger 2 does not require any web server software. It is its own self-contained and highly optimized web application server, and does not use Microsoft IIS or any other web server.
If you are concerned about outside connections into your private TimeTiger 2 data: Even though the TimeTiger 2 system relies on web protocols (HTTP and/or HTTPS) for data transmission, you can always place it inside a corporate firewall to ensure the safety of the information and keep out any connections from outside of your organization. In this way it acts like an intranet application and would not be susceptible to threats outside of your corporate network.
If you are concerned about the security of information flowing between the client browser and the TimeTiger server: TimeTiger fully supports 128-bit SSL encryption and can be configured to be extremely well protected, even when set up to allow incoming connections from the Internet.
We don't want to host our own database or server: Consider implementing TimeTiger 2 Online. This is our hosted solution, where we manage your configuration and database and all you need is a browser to connect from anywhere in the world. This is the easiest way to avoid having to deploy and manage the system yourself.Back to top
TimeTiger 2 is a 100% web based solution with additional emphasis on project tracking and project management functionality. All features in TimeTiger 2 are accessed using a standard web browser whereas in TimeTiger 1.8 only time logging can be done over the web with a web browser (using TimeTiger/Web). TimeTiger 2 is available in an Online or On-Premises solution (hosted by Indigo or installed on your own servers). For more information about TimeTiger 2, see the TimeTiger 2 Tour.Back to top
TimeTiger 2 Online is a hosted service where we manage your TimeTiger software and database at our hosting facility. Your users securely access our servers through a web-browser from anywhere in the world. We take care of your hardware and data requirements.
TimeTiger 2 On-Premises is the same TimeTiger server software that you install at your own offices. Users can still access TimeTiger from a web-browser, but now they must connect to your servers. You take responsibility for your hardware and data requirements.Back to top
We use a multi-layered approach to security and data integrity that includes:
If you have specific security concerns you would like to discuss, please contact Technical Support.Back to top
By default, Windows and Internet Explorer will open a shortcut you double-click in an existing browser window if one is available. Some users prefer that a new window be opened instead. To make this change, go to Internet Explorer, Tools, Internet Options, Advanced, and uncheck Reuse windows for launching shortcuts. Now, Internet Explorer will create new window each time you log into TimeTiger.Back to top
When you log into TimeTiger, close your To Do window entirely (you can right-click it from the Windows task bar and choose Close), then in the TimeTiger Explorer Tools menu choose Move To Do window on screen. After you do that once you shouldn't have to do it again in the future.Back to top
This situation occurs when today's date is before the scheduled start date of the task. Since Planned Value (PV) is zero in this case and the formula SPI = EV / PV makes it impossible to calculate SPI, TimeTiger reports SPI as zero. SPI will continue to be reported as zero until after the scheduled start date (i.e. when PV > 0).Back to top
For some projects schedule performance is important while budget performance is not applicable. For example, a group of salaried employees working to a firm completion date on a single project may be very interested in how they are doing against their timelines, but cost of time spent may not be as important.
To track schedule performance in TimeTiger without tracking costs assign each project team member an hourly cost rate of $1. This will make the cost of any Task equivalent to the number of hours worked on it. Then, on the Properties page of each Task, after you have entered the Estimated Start and End dates, enter your estimate for the number of hours it will take to complete the Task into both the 'Estimated Work' and 'Estimated Cost' fields. You will now get accurate schedule forecasts in the TimeTiger Snapshot View and other TimeTiger Earned Value reports.Back to top
The PMI standard provides a number of formulas for calculating Estimated Cost at Completion (EAC). TimeTiger uses the simplest and most common of these formulas for EAC:
EAC = BAC / CPI
BAC - budgeted cost at completion (project budget)
CPI - cost performance index
If CPI = 0, TimeTiger reports or displays Estimated Cost at Completion as zero.Back to top
For summary level tasks and the overall project, if the estimated end date is in the future:
FCD = actual start date + (SD / SPI)
FCD - Forecasted Completion Date
SD - Schedule Duration (estimated end date - estimated start date)
SPI - Schedule Performance Index
For summary level tasks and the overall project, if the estimated end date is in the past:
FCD = estimated end date + [(today - estimated end date) / SPI]
FCD - forecasted completion date SPI - schedule performance index
For individual tasks at the lowest level of the project:
FCD = current date + (1 - EV / BAC) * SD
EV - current earned value
BAC - budgeted cost at completion (project budget)
SD - schedule duration for the project (estimated end date - estimated start date)
The formula for individual tasks is based on determining the date at which current Earned Value (EV) was supposed to have been achieved. For example, if current EV = 100,000, this date occurs when Planned Value (PV) is 100,000. The date t at which EV was supposed to have been achieved is determined by the following formula:
t = (EV / BAC) x SD
If this date is in the past then the sub-task is delayed. The delay (current date - t) is simply added to the scheduled end date to arrive at the final formula for FCD.
In all cases above, if SPI = 0, FCD is not calculated and the TimeTiger snapshot will display N/A.Back to top
SPI, or Schedule Performance Index, is an indication of a project's status against its schedule. It is equivalent to the ratio of EV to PV (ie: SPI = EV / PV). CPI, or Cost Performance Index, is an indication of a project's status against its budget. It is equivalent to the ratio of EV to AC (ie: CPI = EV / AC).
A SPI of 1 indicates the project is progressing exactly according to its schedule and a CPI of 1 indicates the project is consuming resources exactly according to its plan. A value less than 1 for either index indicates unfavourable performance and a value greater than 1 indicates favourable performance.
For example, if CPI = 1.4, the project can be expected to finish under budget (favourable). If SPI = 0.7, the project can be expected to finish behind schedule (unfavourable).
TimeTiger will report CPI as zero when AC = 0 and it will report SPI as zero when PV = 0.Back to top
Earned Value is a powerful approach to measuring your project's health that is made simple by the tools provided in TimeTiger. Earned Value methods produce a few easy to understand metrics that can show you, at a glance, how your project is performing and how it is likely to finish. TimeTiger's implementation of the Earned Value Methodology is based on the Project Management Institute's (PMI) Practice Standard For Earned Value Management and PMI's Project Management Body of Knowledge (PMBOK).
The Earned Value Management Practice Standard is composed of three basic elements:
These elements can be used to calculate performance measures such as SPI and CPI as well as forecast cost at completion and project duration.Back to top
The FCD formula used at summary levels is accurate when Schedule Performance Index (SPI) is based on a collection of tasks. This approach is less accurate at the individual task level because % complete is no longer blended from a collection of tasks weighted by estimated work. If work stops, for example, on an individual task soon after it was started, SPI for the task will decline very rapidly as time passes because the formula for SPI assumes that work is actually continuing. (Note that this assumption is reasonable for a summary task because it is unlikely that all of its sub-tasks will have stopped.) A low SPI produces a very late FCD that will be out of proportion in the case of a work stoppage on a single task.Back to top
This may occur when there are more than one level of tasks below the project level because the formula for summary tasks is subject to wide fluctuations in SPI at lower summary levels. These fluctuations tend to get averaged out at the project level.Back to top
The EAC for a project is equal to the value determined by the formula rather than the sum of the EACs among the child tasks. In most cases, these figures are different because of fluctuations among the tasks that are smoothed out when the formula is applied at the summary level.Back to top
When you first create a sub-item whose parent item contains time logs an additional sub-item called (uncategorized time) will also be created. For example, if you have time logs within a task called Marketing, the first time you create a sub-task within Marketing (eg: Brochure Design), another sub-task called (uncategorized time) will also be created within Marketing. All time logs that were in Marketing prior to the creation of Brochure Design will automatically be moved to the sub-task (uncategorized time). You may then wish to do one of the following:
Regularly compacting and repairing your Microsoft Access database is a best-practice that helps keep your database error-free and efficient. Because a TimeTiger database in Microsoft Access format can grow to hundreds of megabytes in size, it is even more imporant to compact and repair it at least once a month and (preferably) twice a month for larger databases. Databases stored in Microsoft SQL Server or other formats do not need to be compacted and repaired.
To repair and compact your TimeTiger database:
We expect you to demand the very best in data backup and fault tolerance for your hosted TimeTiger 2 Online database. Our backup process for your database is as follows:
If you have any questions or concerns regarding the complete safety and security of your data, please contact us.Back to top
TimeTiger enables team members to painlessly track their time spent on projects by clicking on the items they are working on. Time worked can be analyzed and viewed to better plan and manage projects and improve productivity.
For example, an instantly available snapshot displays status and predicts project outcome (cost at completion and completion date) based on the Project Management Institute's Earned Value standard. Developing issues can be identified early with drill down tools that let you analyze performance trends.
TimeTiger also integrates with MS Project providing full bi-directional synchronization. Resources assigned in MS Project will see their To Do list automatically appear on their computer screen so they can start logging time immediately with no setup.Back to top
Microsoft Project 2003 Professional (and later) are supported. Microsoft Project server and older versions of Microsoft Project are not compatible with TimeTiger.Back to top
If you use TimeTiger's powerful Role-Based Security features (to control who can see and do what with the system) you will want to take advantage of the improvements we made to TimeTiger 2.0.156 and later.
In prior versions of TimeTiger assigning a User to any Client in a role that allowed creating sub-items (like Projects) gave them permissions to create top-level Clients as well. That is no longer the case. Now you can assign users to individual Clients (which will allow them to create Projects), but in order for them to create top-level Clients they must be assigned to the actual Clients node in the TimeTiger Explorer. So, you can assign users to all Clients (giving them permissions to create new Clients) or to an individual Client (which gives them permissions to create sub-Clients and Projects but not top-level Clients).
Role-Based security is flexible, powerful, and easy to manage once it is set up but it does take a liitle getting used to at first. If you have any questions about security in TimeTiger please contact us.Back to top
TimeTiger tracks each time log entry down to the nearest second (that's 1/3600 of an hour) but on reports it rounds values to 1/10 of an hour by default. This rounding is done separately for each report cell and for the subtotal and total cells, so it is possible that the subtotals and totals won't match the total of the (already rounded) cells above them. The subtotal and total is accurate as it appears on the report. If you would like to see more accuracy in your reports, simply change the reporting resolution to 1/100 of an hour in TimeTiger Explorer, Tools, Options.Back to top
You have a couple of options. First, try changing the Page Setup in Internet Explorer to Landscape (rather than Portrait) orientation. Unfortunately this is a setting you must make yourself as TimeTiger cannot directly affect the page orientation in Internet Explorer or other browsers. If the report is still too wide, take advantage of TimeTiger's one-click Export to Microsoft Excel (simply click on the Excel button in the browser's toolbar) and use Excel's many formatting and page setup options to get your report to look exactly the way you want.Back to top
You may be receiving this message for any of the following reasons.
The first step is to download or save your TimeTiger report locally to your computer. For example, if you are using Microsoft Internet Explorer 11, you can save any TimeTiger report by clicking the gear menu in the top-right of the browser toolbar and choosing the File > Save As... option.
Important: you must save it as File Type: Webpage (HTML Only).
If you prefer, or if your browser does not allow you to save HTML files, you can use the TimeTiger Download button (beside the report Generate button) to save a report directly to your computer.
Now open Microsoft Excel and File > Open the HTML file you just saved. There's your report, will all formatting intact.Back to top
Create the following items:
Assign a cost rate per hour of $1 to each of the Users created above. For each Project that has fixed costs, create a Task for it (e.g. 'Materials'). When you are ready to record the purchase of fixed cost items simply input the dollar value in the hours column on the Log time page.
For example, if you incur a printing cost of $6000 for Job 1, log 6000 hours for the user 'Printing' on the date the expense was incurred and allocate it to Project 'Job 1' and Task 'Materials'. Printing costs will now be included in reports that calculate project costs. To avoid distortions in Earned Value calulations do not enter Estimated cost, Estimated start date or Estimated end date on the Properties page of a Task that has been created to process fixed costs. A future version of TimeTiger will treat fixed costs (costs not dependent on labour hours) as separate and distinct from time tracked labour.Back to top
My projects have non-labour costs that vary by usage (e.g. equipment rentals per hour, printing costs per impression, distribution costs per mailing, etc.) How can I keep track of these costs in TimeTiger?
Create the following items:
Determine the cost per unit for each of the users created above (e.g. $50 per hour, $500 per impression or $5 per mailing, etc.). Assign this cost per unit as the cost rate per hour for the user. For each Project that has non-labour usage costs, create a Task for it (e.g. Materials Usage'). When you are ready to record the consumption or purchase of non-labour usage items, simply input the number of units consumed or purchased in the hours column on the Log time page.
For example, if you consume 500 envelops for your mailing on Job 1, log 500 hours for the user 'Distribution' on the date the envelops were consumed and allocate the entry to Project 'Job 1' and Task 'Materials Usage'. Distribution costs will now be included in reports that calculate project costs.
To avoid distortions in Earned Value calulations do not enter Estimated cost, Estimated start date or Estimated end date on the Properties page of a Task that has been created to process non-labour usage costs. A future version of TimeTiger will treat non-labour usage costs as separate and distinct from time-tracked labour.Back to top